What is your cancellation policy?
To cancel or reschedule a class please do so no later than 72 hours before the scheduled class date.
What happens if I am late to class?
Unfortunately, we do not accept late arrivals. No refunds. To attend the class, we require a new scheduling and payment.
What is your refund policy?
In the event that you are not here for the class (on time), regretfully there are no refunds. To attend the class, we require a new scheduling and payment.
What if I get ill before class time?
In the event that you are feeling ill with fever/runny nose or another other symptoms, please do no attend the scheduled class. If you have a medical note, please share that with us. Call us to reschedule – please note that some classes we conduct once a month (if we have the number of participants). We will do our best to get you rescheduled.
I went to the DMV already and tested three times and DMV says I need a class. Do you offer that class?
Yes! We offer the Driver Manual/Re-Examination class for those that have tested three (3) times and not passed. Go here to learn more.
What can I do - I got a ticket?
We offer a National Safety Council curriculum driver Improvement class (eight (8) hour) that helps refresh your driving knowledge and skills in being a defense driver. Go here to learn more.
I have been ordered to take a driver improvement class of eight (8) hours) – what is that?
We conduct the National Safety Council (NSC) Defensive Driver Class. This curriculum is approved by DMV and accepted in most States. You can potentially earn up to five (5) good points on your driving record. Upon successfully completing this class you will be presented with a certificate that can help you in traffic court. Go here to learn more.
I passed my Learner’s Permit exam at DMV and they told me I can go to a driving school for my road test. Can I schedule that with you?
The quick answer is more than likely no. Driving schools can only administer the road skills test to their students, both youth and adults, that successfully complete the driver education (36 hour) class that includes the behind the wheel portion. A person age 18, or older, must hold a Virginia learner’s permit and a show proof of successfully completing a Virginia approved driver education (36-hour class) – no exceptions provided by DMV.
Please wear a mask. If you are feeling sick or have been sick, please call first. We prefer to keep you and all safe. Currently, we are working diligently to respond to you by phone to schedule at a time that you can come in to promote health and safety for all.